Joining the JOULYA Rewards program is easy and free! Simply create an account on our website and you're automatically enrolled.

You can earn points in several ways: by making purchases (you'll earn a certain number of points per dollar spent, depending on your VIP tier), referring friends, leaving reviews, following us on social media, signing up for our mailing list, and celebrating your birthday with us.

You can check your points balance by logging into your account on our website. Your points balance will be displayed on your account dashboard.

When you refer your friends using your referral link, they will receive a discount on their first purchase. Once they make their purchase, you will receive points in your account.

Each VIP tier comes with its own set of benefits. These include earning more points per dollar spent, receiving birthday coupons, earning points for referring friends, getting exclusive discounts, and receiving early access to sales and new products. You'll also receive a gift card when you enter a new tier.

You can redeem your points during the checkout process. For every 1000 points, you earn a $10 discount coupon. Simply apply your points at checkout to save on your purchase.

You can use your points both in our online store and for in-store orders. Simply apply your points at checkout to save on your purchase.

No, your points do not expire. They will remain in your account until you decide to use them.

No, points are non-transferable and can only be used by the account holder who earned them.

If you return an item, the points you earned for that purchase will be deducted from your account.

If a friend you referred returns their item, JOULYA reserves the right to cancel the points you earned from that referral. This is especially applicable if more than one referred friend returns their items.

Points are only earned for purchases made after joining the JOULYA Rewards program. We are unable to award points for purchases made before joining the program.